Terms & Conditions

Terms & Conditions

Effective Date: 08/08/2025
1. Introduction
Welcome to Aircraft Detailing Services. By booking or receiving services from us, you the Client agree to the following Terms & Conditions. Please read them carefully before engaging our services.
2. Scope of Services
Welcome to Aircraft Detailing Services. By booking or receiving services from us, you the Client agree to the following Terms & Conditions. Please read them carefully before engaging our services.
3. Quotations, Scheduling & Access

● Quotes are estimates unless confirmed in writing.
● Booking must be confirmed before work begins.
● Clients must ensure aircraft are accessible, unlocked, and located in a compliant location. Delays or lack of access may incur additional charges or rescheduling.

4. Pricing & Payment Terms

● Payment is due upon completion unless otherwise agreed in writing.
● We accept credit cards, checks, and bank transfers.
● Late payments may accrue interest or fees.

5. Cancellations & Rescheduling

● Requires minimum 24-hour prior notice.
● Late cancellations or no-shows may trigger cancellation fees (50 percent of the quoted amount).
● Weather‑related changes may be rescheduled without penalty.

6. Client Responsibilities

● Remove personal or valuable items before service.
● Provide accurate aircraft identifiers and condition details.
● Ensure detailing and runoff are permitted at the location.

7. Service Contracts & Automatic Renewal (California Compliance)

Where Services are offered on a recurring, periodic, or warranty plan basis:

● Contracts will clearly outline the product or service covered, start date, duration, and renewal terms.
● If the contract auto‑renews, you will explicitly provide express affirmative consent before any billing.
● You may cancel using at least one of the methods provided (toll‑free number, email, postal address, or website) at any time; cancellation is effective immediately upon receipt.
● Refunds for any unearned pre-paid amounts will be prorated and issued without delay.
● Absent exceptional terms, contracts do not exceed one year and renew only upon your consent.

8. Liability & Damages

● We maintain liability insurance from a carrier licensed in California.
● We are not liable for pre-existing damage, defects, component failures, or personal item loss.
● Report any damage within 24 hours post-service; later claims may be declined.

9. Warranty & Satisfaction Guarantee

● Report unsatisfactory areas within 24 hours for a complimentary re-service, subject to weather and access.
● Except as stated, no other warranties—express or implied—are provided.

10. Unfair or Deceptive Practices (California Consumer Protection)
We comply with the California Consumers Legal Remedies Act (CLRA) and California Unfair Competition Law (UCL). This forbids false advertising, misrepresentation, or misrepresenting goods/services, and empowers consumers to seek legal remedy, including restitution and attorney’s fees under Cal. Civ. Code § 1780.
11. Force Majeure
We’re not liable for delays or inability to deliver due to causes beyond control—e.g., weather, labor disputes, regulatory action, or airport/FBO restrictions.
12. Environmental & Safety Compliance

● We comply with California environmental rules and proper disposal of runoff materials.
● The Client ensures that detailing is permitted at the service location.

13. Indemnification
Client agrees to indemnify, defend, and hold us harmless from claims arising from Client breaches, third‑party injuries or property damage relating to the Service, except to the extent directly caused by our negligence.
14. Governing Law & Dispute Resolution

● These Terms are governed by California law, without regard to conflict‑of‑law provisions.
● Any disputes shall be resolved in the state or federal courts located in California.

15. Consumer Reviews & Free Speech
We do not restrict or penalize customers for posting truthful reviews. Any “gag clause” prohibiting truthful feedback is unenforceable under federal law.
16. Modifications to Terms
We may update these Terms at any time. Notices will be posted on our website or communicated directly. Continued use of Services after updates implies acceptance.
17. Entire Agreement
This agreement, including related quotes or written proposals, constitute the full contract between the parties and supersede all prior communications.
18. Contact Information